Need urgent housing?
If you are in immediate danger Call 000.
Are you homeless or at risk of homelessness?
Free 24 hour phone line. Someone will take your call to get you help nearby. If after hours, they will refer you to the Salvation Army Crisis Services.
Are you escaping family violence?
Free 24 hour phone line. Someone will take your call from Safe Steps Family Violence Response Centre.
These programs offer financial support and services to eligible Victorian home owners so they can continue to live in their homes.

Concessions

Concessions are available to low income Victorians having difficulty paying their council rates, water, gas and electricity bills. There are other concessions you might be eligible for, like medical cooling and utility relief.

Try the concessions eligibility calculator on our Services website to find out what you can apply for.