About Tenancy Plus
Tenancy Plus is a support and advocacy program. It helps social housing renters to establish, strengthen, or maintain their tenancies. This program provides case management, advocacy, support and information. The aim of the program is to prevent homelessness and support renters to stay in housing.
Tenancy Plus support providers work with renters living in public and community housing. They create support plans tailored to the needs and goals of the renters. The plans can include their families.
Services provided through Tenancy Plus include:
- advice on how to create sustainable tenancies
- intensive help for renters at risk of losing their tenancy
- help with making priority transfers
- help with challenges like
- rent arrears
- VCAT hearings
- mental health
- drugs and alcohol
- hoarding and squalor
- behavioural breaches
- family violence
- connecting renters to a range of other support services in the local area.
To find out more, contact your local housing office or contact a Tenancy Plus support provider.
Statewide advisory support
Tenants Victoria
Phone: 1800 068 860
Website: www.tenantsvic.org.au
Tenants Victoria offers free and confidential advice for people renting residential accommodation in Victoria, including renters in private rentals and in public housing.
Tenancy Plus support providers
Metropolitan Melbourne
Bayside Peninsula (excluding Frankston)
Launch Housing
Phone: 03 8598 1188
Website: www.launchhousing.org.au
Brimbank Melton (including Hobsons Bay and Wyndham)
Salvation Army Social Housing and Support Network: SASHS Western
Phone: 03 9313 4700
Phone: 03 9312 5424
Website: www.salvationarmy.org.au/housing
Southern Melbourne (Greater Dandenong, Casey and Cardinia, and Frankston)
Wayss Ltd
Phone: 03 9791 6111
Website: www.wayss.org.au/get-help/housing-homelessness
Inner Eastern Melbourne
Uniting Vic Tas Housing
Phone: 03 9051 3000 (ask for 'intake')
Phone: 03 8870 4030
Website: www.unitingvictas.org.au/services/housing
North Eastern Melbourne and Hume Moreland
Launch Housing
Phone: 03 9466 0100
Phone: 1800 834 125 (free call)
Website: www.launchhousing.org.au
Outer Eastern Melbourne
Uniting Vic Tas Housing
Phone: 03 8870 4030
Website: www.unitingvictas.org.au/services/housing
Western Melbourne
Wombat Housing and Support Services
Phone: 03 8327 2222
Phone: 1800 887 775 (free call)
Website: www.wombat.org.au
Regional Victoria
Barwon
Meli (formerly Bethany Community Support)
Phone: 03 5226 8900
Website: www.meli.org.au
Central Highlands
Child and Family Services (Ballarat)
Phone: 1800 692 237
Website: www.cafs.org.au/connect-with-us
Gippsland (Inner and Outer)
Quantum Support Services
Phone: 1800 243 455 (free call)
Website: www.quantum.org.au
Goulburn and Ovens Murray
Beyond Housing
Phone - Seymour: 03 5735 2000
Phone - Shepparton: 03 5833 1000
Phone - Wangaratta: 03 5722 8000
Phone - Wodonga: 02 6055 9000
Website: www.beyondhousing.org.au
Loddon and Mallee
ARC Justice – Housing Justice
Phone - Bendigo: 03 5445 0990
Phone - outside Bendigo: 1800 450 990 (free call)
Website: www.arcjustice.org.au/programs/housing-justice
Haven Home Safe
Phone - Mallee: 1300 428 364
Website: www.havenhomesafe.org.au
Wimmera South West (Warrnambool City and Shires of Moyne, Corangamite, Glenelg, and Southern Grampians)
Brophy Family and Youth Services
Phone: 03 5561 8888
Phone: 1300 276 749 (free call)
Website: www.brophy.org.au