Need urgent housing?
If you are in immediate danger Call 000.
Are you homeless or at risk of homelessness?
Free 24 hour phone line. Someone will take your call to get you help nearby. If after hours, they will refer you to the Salvation Army Crisis Services.
Are you escaping family violence?
Free 24 hour phone line. Someone will take your call from Safe Steps Family Violence Response Centre.
If you speak a language other than English or have difficulty reading written information, you can get help over the telephone.

If you speak a language other than English or have difficulty reading written information, you can get help over the telephone.

 

Public Housing Language Link gives you pre-recorded information in 11 languages (including English) about:

  • How to apply for housing
  • How much rent you will pay
  • How to arrange repairs
  • Help with renting privately.

Language Link can also connect you through to your local office with an interpreter.

To use Language Link call:

LanguageTelephone
Arabic(03) 9280 0790
Cantonese(03) 9280 0791
Croatian(03) 9280 0792
Mandarin(03) 9280 0789
Polish(03) 9280 0793
Russian(03) 9280 0794
Somali(03) 9280 0795
Spanish(03) 9280 0796
Turkish(03) 9280 0797
Vietnamese(03) 9280 0798
English(03) 9280 0799

If you speak another language, please call or visit your local office and ask for an interpreter.

We can also provide brochures in a range of languages and alternative formats on request.