Need urgent housing?
If you are in immediate danger Call 000.
Are you homeless or at risk of homelessness?
Free 24 hour phone line. Someone will take your call to get you help nearby. If after hours, they will refer you to the Salvation Army Crisis Services.
Are you escaping family violence?
Free 24 hour phone line. Someone will take your call from Safe Steps Family Violence Response Centre.
If you live in public housing and the recent floods have damaged your home, we can help you.

Homes Victoria may reduce your rent if you can't:

  • make meals because the cooker doesn't work
  • have a shower or bath because there's no hot water
  • use your bedroom or lounge room
  • earn money because where you work is closed due to the floods.

You may also qualify for financial help through the:

  • Personal hardship assistance program
  • Emergency relief payment.

To find out more, visit Support for public housing renters impacted by October flood events.